1. Introduction

Welcome to RK PURE CLEAN ltd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you should not use our services.

2. Services Provided

RK PURE CLEAN ltd. offers professional cleaning services, including but not limited to:

• Window cleaning (residential and commercial)

• Facade washing

• Gutter cleaning

• Conservatory cleaning

• Solar panel cleaning

• Pressure washing

All services are delivered by trained professionals using appropriate equipment and methods.

3. Booking & Quotes

• Free quotes can be requested via our website, phone, or email.

• Quotes are valid for 30 days from the date of issue.

• Booking a service is subject to availability and confirmation from RK PURE CLEAN ltd.

4. Payments

• Payment is due upon completion of the service unless otherwise agreed in writing.

• We accept standard payment methods (bank transfer, cash, or other agreed options).

• Failure to pay may result in additional charges or legal action.

5. Cancellations & Rescheduling

• Clients must provide at least 24 hours’ notice to cancel or reschedule a service.

• Cancellations made with less than 24 hours’ notice may incur a cancellation fee.

• RK PURE CLEAN ltd. reserves the right to reschedule services due to weather conditions or unforeseen circumstances.

6. Customer Responsibilities

• Ensure safe access to the property, including windows, gutters, and other areas requiring cleaning.

• Remove obstacles that may interfere with the work (e.g., furniture, parked vehicles, or fragile items).

• Inform our team of any specific risks, damages, or issues related to the property.

7. Liability & Insurance

• RK PURE CLEAN ltd. is fully insured and takes all reasonable steps to deliver services safely.

• We are not liable for pre-existing damage to property, poor window seals, or structural weaknesses.

• Any damage caused directly by our negligence will be covered by our insurance.

8. Satisfaction Guarantee

• We aim for 100% customer satisfaction.

• If you are not satisfied, please contact us within 24 hours, and we will return to address the issue at no extra cost.

9. Use of Website

• All content on this website (text, images, logos) is the property of RK PURE CLEAN ltd. and may not be copied, reproduced, or distributed without written consent.

• The website may contain links to third-party sites. We are not responsible for their content or practices.

10. Privacy Policy

• Any personal data collected (such as name, email, phone number) is used only to provide our services and respond to inquiries.

• We do not share personal information with third parties unless required by law.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes shall be handled by the courts of England and Wales.