1. Introduction

RK PURE CLEAN ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following personal information when you contact us or request a service:

• Name

• Email address

• Phone number

• Address (when required for service delivery)

• Any other details voluntarily provided through our forms or direct communication.

We also collect non-personal data (such as browser type, device, and website usage statistics) for website improvement and security.

3. How We Use Your Information

Your personal data is used for the following purposes:

• To provide and manage our cleaning services.

• To respond to inquiries and provide free quotes.

• To confirm and manage bookings.

• To send service-related updates or communications.

• To improve our website and customer experience.

We do not sell, rent, or trade your personal information.

4. Data Storage & Security

• All personal data is stored securely and only accessible to authorized personnel.

• We implement technical and organizational measures to protect against unauthorized access, loss, or misuse of data.

5. Sharing Your Information

We may share your personal data only in the following cases:

• With trusted service providers who assist in delivering our services (and only where necessary).

• If required by law, regulation, or legal process.

• To protect the rights, property, or safety of RK PURE CLEAN ltd. or our clients.

6. Cookies & Tracking

• Our website may use cookies to improve functionality and user experience.

• Cookies collect anonymous data such as browsing behavior and device information.

• You can manage or disable cookies through your browser settings.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal data, where legally applicable.

• Restrict or object to the processing of your data.

• Withdraw consent to communications at any time.

To exercise your rights, please contact us using the details below.

8. Data Retention

• Personal data is retained only as long as necessary to provide our services or comply with legal obligations.

• Once no longer required, data will be securely deleted.

9. Third-Party Links

Our website may contain links to external sites (e.g., social media platforms). We are not responsible for the privacy practices of third-party websites.